Workflow & Comment-to-DM Automation

Active rules execute live whenever simulated or manual inbound events match your keyword conditions.

Instagram Price Inquiry → Auto Public Reply + Private DM

Instagram
Active

When a new comment on Instagram mentions 'price', 'how much', or 'cost', post a public '/dm' reply, label as 'lead', and assign to Social Media.

Keywords:pricehow muchcostpricing+ Label: lead→ Social Media

47

Runs

TikTok 'LINK' Comment → Instant Public Reply

TikTok
Active

When a viewer comments 'link' on any TikTok video, automatically reply publicly and tag as inbound lead.

Keywords:linkdemosandbox+ Label: lead→ Social Media

128

Runs

WhatsApp Delay / Refund Escalation

WhatsApp
Active

When an inbound WhatsApp message mentions 'delay', 'refund', or 'angry', set Urgent priority and route to Customer Support.

Keywords:delaydelayedrefundcancelunacceptable+ Label: order-issue→ Customer Support

19

Runs

Messenger Enterprise Seat Inquiry

Facebook
Paused

Route Messenger messages mentioning 'enterprise', 'seats', or 'quote' directly to the Enterprise Sales team.

Keywords:enterpriseseatsquoteproposal+ Label: vip→ Enterprise Sales

11

Runs