WhatsApp Business Templates

Manage Meta-reviewed message templates used to initiate or reopen conversations after the 24-hour customer care window.
Template NameCategoryMessage BodyMeta Status

shipping_update

Priority Shipment Update

UTILITY

Hi {{1}}, great news from Teleoceans.co! Your order {{2}} has been dispatched via express courier and is scheduled to arrive by {{3}}.

APPROVED

order_confirmation

Order Confirmed ✓

UTILITY

Hello {{1}}, thank you for choosing Teleoceans.co! We have confirmed your order {{2}} totaling {{3}}. Your invoice receipt is ready.

APPROVED

appointment_reminder

Upcoming Strategy Session

UTILITY

Hi {{1}}, this is a friendly reminder that your live Teleoceans.co onboarding call with {{2}} is scheduled for {{3}}.

APPROVED

feedback_request

How Did We Do Today?

UTILITY

Hi {{1}}, your recent support conversation regarding {{2}} was marked resolved. How would you rate your experience with Teleoceans.co?

APPROVED

annual_growth_promo

Unlock 20% Off Annual Seats

MARKETING

Hi {{1}}, upgrade your Teleoceans.co workspace before {{2}} and claim 20% off annual seats plus unlimited AI suggestions.

PENDING

login_otp_code

Security Verification Code

AUTHENTICATION

Your one-time Teleoceans.co verification code is {{1}}. This code expires in 10 minutes.

REJECTED

Authentication templates cannot include promotional URLs in the body text per Meta policy.

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